Skip to main content
Skip to footer
Skip to accessibility

Help Center

Terms & Conditions

StaplesBusiness.com's website (the "Site") belongs to Staples Contract & Commercial, LLC. (together with its affiliated entities, the "Company") is currently provided free-of-charge to users who agree to abide by the terms and conditions of this Agreement. We reserve the right to change the nature of this relationship at any time, and to revise these guidelines and Terms and Conditions from time to time as we see fit. Notices to you (including notices of changes to these T&C) may be made via posting to the Site or by e-mail (including in each case via links), or by regular mail, or as otherwise agreed between you and Staples. Users who violate the terms of this Agreement will have their access canceled and they may permanently be banned from using the Site and any interactive services. 

Users should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them. 

Ordering products on the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not order products from the site. 

USERS

We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.

No person under the age of 13 should use the Site without the consent of their parent or legal guardian. We strongly encourage all parents and guardians to monitor the Internet use of their children. Use of the Site by any user shall be deemed to be a representation that the user is 13 years of age or older.

COOKIES

"Cookies" are small, encrypted data files (containing references to User ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a site. We use cookies to enhance your shopping experience with us by remembering your Account Number and User ID at logon, as well as storing preferences for showing images, showing order summary, and other similar preferences. We do not use cookies to keep track of your shopping cart, save your password, or save your credit card information. To learn more about how we protect customer information, please review our Privacy Policy.

STORED PAYMENT METHODS

The Company may save payment information, such as credit card numbers and card expiration dates, entered by you on the Site when you make a purchase or make any other transaction on the Site where credit card information is entered. Such stored payment information may be used as your default payment method for future transactions on the Site. At any time, you or your administrator can update your card information or enter new card information, at which point the new card information shall be stored as your default payment method. You or your administrator may make changes to your stored payment methods or delete your stored payments via Credit Cards section of the My Settings page.   

You may have provided credit card information to the Company to be saved to billing or shipping locations on your account for use for purchases made on the Site or other channels.  To delete a credit card that is saved to a billing or shipping location, please contact Customer Service.     

You or your administrator are responsible for maintaining the accuracy of information we have on file, and you consent to the Company updating such stored information from time to time based on information provided by you, your bank or other payments services providers. You or your administrator will only provide information about payment methods that you are authorized to use. By placing a payment method on file with us, you or your administrator authorize the Company to charge your payment method(s) for any and all amounts arising from your use of the Site.  For information on how to request a record of your consent, please contact your credit card provider.

TRADEMARKS, COPYRIGHTS AND RESTRICTIONS

This Site and all materials on the Site, including, but not limited to, images, illustrations, posts, audio clips, video clips (the "Materials") is the property of Company and its affiliates and licensors and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by the Company and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from www.StaplesBusiness.com, or any other website owned or operated by the Company without the prior written permission of the Company. However, you may download or make one copy of the Materials and other downloadable items displayed on the Site, provided that the same are not used for any commercial purpose, distributed to third parties or offered for sale to third parties, and further provided that all copyright and other notices contained in the Materials are left intact. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of the Company's copyrights and other proprietary rights. Use of these Materials on any other website or other networked computer environment is prohibited without prior written permission from the Company. You agree not to use any robot, spider or other automatic device, process or means to access this website for any purpose, including to monitor or copy any of the material on this website.

Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Site or any information displayed on this Site, through the use of framing or otherwise, except: (a) as expressly permitted by these terms and conditions; or (b) with the prior written permission of Company or such third party that may own the trademark or copyright of information displayed on this Site.

LINKS

The Company is not responsible for the content of any sites that may be linked to or from www.StaplesBusiness.com. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from this Site is independent from Company, and Company has no control over the content of that other website. In addition, a link to any other website does not imply that Company endorses or accepts any responsibility for the content or use of such other website. 

In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Company of that third party or of any product or service provided by a third party. 

PRODUCTS AND SERVICES INFORMATION

Most products (and some services) offered on the Site are available in select Staples stores throughout the United States, however, prices and availability may vary. Prices shown on the Site apply to the products and services on the Site and may change at any time without notice.  

Please use the Staples' item number when placing your order to ensure the best value offered by StaplesBusiness.com.  

We attempt to display all products shown on the Site in an accurate manner, however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and color of the products. We are not responsible for printing or typographical errors.  

The receipt of an email order confirmation is simply recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether. 

DISCLAIMERS AND INDEMNITY

By using the Site and/or posting Materials, you agree to indemnify the Company, its officers, directors, employees, successors, agents, distributors, and affiliates for any and all claims, damages, losses, and causes of action (including attorneys' fees) arising out of or relating to your breach or alleged breach of this agreement (including without limitation, claims made by third parties for infringement of intellectual property rights), or for any content that is provided by you (or through your User ID and/or password). You agree to cooperate as fully as reasonably required in the defense of any claim. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. 

This site contains facts, views, opinions, statements, and recommendations of third-party individuals and organizations. None of them or The Company represents or endorses the accuracy, currentness, or reliability of any advice, opinion, statement, or other information displayed, uploaded, or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, or information will be at your sole risk. 

The materials on this site are transmitted and distributed "as is" and appear on the site without express or implied warranties of any kind, including, but not limited to, warranties of title, implied warranties of merchantability, or fitness for a particular purpose. There is no warranty as to the quality, accuracy, completeness, and validity of any materials on the site, and no warranty that the functions contained on the site will be uninterrupted or error-free, or that defects will be corrected. 

Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you. This Disclaimer applies to all content, merchandise and services available through this site. 

Limitation of Liability 

Neither the company, nor its officers, directors, employees, agents, successors, subsidiaries, distributors, affiliates or third parties providing information on this site are responsible or liable for any special, incidental, consequential, punitive or other indirect damages that result from the use of, or the inability to use, this site or the information contained on this site, even if company (or any third party posting information on this site) has been advised of the possibility of such damages. In no event shall company's total liability (or the total liability of any third party providing information on this site) to you for all damages, losses, and causes of action resulting from your use of this site, whether in contract, tort (including, but not limited to, negligence) or otherwise, exceed one dollar (US$1.00). 

3RD PARTY WEBSITES

Some products in our catalog are provided by third party vendors, whose sites or web pages are not within our control and may not adhere to the same level of accessibility standards. 

TERMINATION

The Company may, in its sole discretion, terminate or suspend your access to all or part of the Site, for any reason, including without limitation, breach of this Agreement. In the event this Agreement is terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities, and limitations of liabilities set forth in this Agreement will survive termination. In the event that you are unsatisfied with the services provided by Company, your sole remedy is to terminate this Agreement.

JURISDICTION

The Company operates the Site from its offices within the United States. Company makes no representations that content and Materials on the Site are legal or appropriate for use from outside the United States. If you choose to access the Site from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. You may not use the Site in violation of U.S. export laws and regulations. 

This Agreement will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, as it is applied to agreements entered into and performed therein, and excluding (i) the United Nations Convention on Contracts for the International Sale of Goods; (ii) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (iii) the Protocol amending the 1974 Convention, done at Vienna April 11, 1980. Any action brought to enforce this Agreement or matters related to the Site will be brought in either the State or Federal Courts of the Commonwealth of Massachusetts; provided, however, that notwithstanding anything contained in this Agreement to the contrary, Company shall have the right to institute judicial proceedings against you or anyone acting by, through or under you, in order to enforce Company's rights hereunder through reformation of contract, specific performance, injunction or similar equitable relief. Any claim or cause of action you have with respect to use of the Site must be commenced within one (1) year after the claim arises. If any provision of this Agreement is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from this Agreement and the remaining provisions of this Agreement will remain in force. This Agreement constitutes the entire agreement between you and the Company concerning your use of the Site, and the Agreement will not be modified, except in writing, signed by both parties. 

COMMENTS, COMPLAINTS AND QUESTIONS

We welcome your feedback about the Site. However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Company, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you. 

Should you have any questions or complaints regarding violations of this Agreement, please contact us. 

Was this article helpful?